JN Money a global remittance service provider has expanded it payments options to allow customers in the UK added convenience through safer digital options, to conduct their transactions in light of the COVID-19 pandemic.
Customers in the United Kingdom will now have four (4) payment options when they use JN Money to send funds or pay bills – by way of swiping their debit card in store or adding to the JN Money Online platform, bank transfers, or visiting a Pay Zone location. The suite of digital services is part of the JN Money UK ‘Pay Your Way’ initiative to inform consumers of new and existing digital offerings, as well as the company’s products.
“As the COVID-19 pandemic continues to impact lives across the world, JN Money recognizes that customers are constantly looking at ways to send funds home to their loved ones. We have explored ways to serve our customers better by adding two new payment options as part of our efforts to ensure they remain safe and also providing the convenience that has become synonymous with our service,” explained Dianne Augustin, Regional Manager JN Money Services UK Ltd.
The payment options allow customers to initiate their transactions using JN Money Online and pay by choosing to add their debit card, conduct a bank transfer, or completing the process at a Pay Zone location. They may also visit JN Money branch or agent locations to conduct cashless transactions. Miss Augustin added that these new payment options will also benefit customers who do not wish to share their card information online.
“Our additional digital offerings were introduced based on the increased demand for digital services as a result of the COVID-19 pandemic which brought on its own challenges, and also based on the feedback from customers as to how we can continue to make JN Money Online more convenient for them, especially in this time,” Miss Augustin explained.
Miss Augustin added that with the United Kingdom being the second largest source of remittances into Jamaica, the addition of new payment options will benefit Jamaicans both at home and in the UK especially during the COVID-19 pandemic.
“By adding these options, we are now ensuring that our customers they continue to stay safe while ensuring that remittances from the UK which accounts for more than 13 per cent of inflows into the island will continue to benefit families affected by the pandemic,” she stated.