JN Money Services has expanded its remittance services into ten new countries, deepening its global reach and strengthening financial lifelines for more migrant families. The new territories are Gambia, Nepal, Nicaragua, Ghana, Honduras, India, Kenya, Philippines, Senegal and Uganda.
Horace Hines, General Manager of JN Money Services, said the decision to expand into these markets was driven by customer needs, noting that the expansion is especially essential for the large number of migrants from these countries, so that they can contribute to the welfare of their families in their respective home countries.
He said with this expansion, JN Money is poised to strengthen its role as a trusted bridge between migrants and their families, even amid evolving policy challenges.
“A significant number of migrants reside in the regions where JN Money operates,” he shared. “By expanding to these countries, we are creating a convenient, trusted and secure channel for customers to send funds back home to their loved ones. This not only strengthens family connections but also supports financial stability in communities across borders. We want to ensure families have the reliable financial connections they need to support one another,” he added.
Mr Hines explained that JN Money’s expansion is being powered through a partnership with MasterCard Transaction Services. This collaboration, he explained, allows customers to initiate transfers from JN Money locations in the United Kingdom (UK), United States of America (USA), Canada and the Cayman Islands, to their recipients, who are then able to access the funds through physical partner outlets.
He also emphasised that while service in the new markets will remain consistent in respect of reliability and security, customer engagement will be tailored to match and resonate with the cultural nuances and market dynamics of each territory.
“JN Money will maintain the same high level of service our customers know and trust, but we are also ensuring our communication resonates with each unique community,” he said.
The expansion into the 10 additional territories brings JN Money’s remittance footprint to 18 countries, cementing its status as a top player in the sector and setting the stage for its continued strong financial performance year-over-year.
It follows on reports of JN Money’s ongoing efforts to also strengthen its presence in key diaspora markets, particularly the United States. The company earlier this year opened a third branch in Florida, adding to the network of locations across Connecticut, the District of Columbia, Florida, Georgia, Maryland, Massachusetts, New Jersey, New York and Pennsylvania where the company already operates. JN Money also plans to enter additional states in 2025.
Mr Hines underscored that the company’s expansion is deliberate and strategic. ”Our expansion has been carefully planned and guided by market research, customer needs and sustainable growth strategies. Our top priority is ensuring that migrants always have a secure and cost-effective way to send money to their loved ones,” he underscored.